1. Return Policy

Customers may return products within 7 days of receiving their order. Damaged or defective items will be processed within 4 to 5 business days. To be eligible for a return:

Condition: The product must be in its original, unused condition, and in its original packaging.
Return Request: Contact us at chinkankaritalesbyjj@gmail.com  or Whatsapp +91 6238578020  to initiate the return process. Provide your order number, the product you wish to return, and the reason for the return.
2. How to Return

Return Instructions: After notifying us, we will provide you with return instructions and a return address.
Shipping: You are responsible for the return shipping costs unless the product is defective or incorrectly shipped. Ensure that the product is securely packaged to avoid damage during transit.
Replacement: After inspecting the returned item /damaged items we shall deliver you the replacement within 7-10 business days
3. Refund Policy

The refunded amount would be credited to the customer’s bank account within 3 to 6 days.

Processing Time: Once we receive and inspect the returned product, we will process your refund and it will be credited to the original payment method within 7-15 business days
Refund Method: Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.
4. Non-Returnable Items

Certain items may not be eligible for return due to hygiene reasons, custom orders, or other specific conditions. These will be clearly indicated on our Site.

5. Contact Us

For any questions or concerns regarding returns and refunds, please contact us at:

Phone: +91 6238578020
Email:  chinkankaritalesbyjj@gmail.com
Thank you for shopping with Paalappoo. We are committed to providing you with high-quality products and excellent customer service.